Olympia Case Management System is a web based application for internal oragnization using an enterprise system. The application is utilized by legal firms primarily to manage legal cases, generate invoices, assign cases, create team accounts, dashboards, document management system, built in calander, expense reports, reporting module, payment module, and a self service module for administrator.

The administrator self service allows creation of case types, sub type for the cases, courts, judges, expense reports, itemized billing and much more. This application is flexible and can incorporate additional Olympia modules, such as client portal and enhanced CRM.

Olympia Business Intelligence module a web based module based application for internal organization using an enterprise system. The application has a business analytics module that can be incorporated into existing platforms or be deployed as part of Olympia package.

This module allows the client to incorporate existing platforms, such as Microsoft Dynamics, Tableau, Report Builder, and many other platforms. Olympia can also be customized or re-build an entire analytical module based on client's specific needs. The versatility of Olympia allows the client to have preferences on which technology to incorporate.

Click below on learn more on reporting module using Power BI.

Olympia Licensing System is a web based application for oragnizations, government and private, using an enterprise system to generate licenses issued to members and companies. The application can configure to internal compliance policies and other legal regulations. The appliction has a client facing portal, that is secure and self service orientated, a payment portal, a document management system, and a two factor authentication.

The application has an administrator portal that allows many self services. These services include creation of new specific products, document management, access control, account creation, password creation, customization of public portal communications, a finance section to create fees, manage payments, and generate reports.

Olympia Dstribution System is a web based application for wholesalers and distributors. The application is designed to keep a complete inventory of products at a central location or at multiple locations. The application processes the incoming orders and dispatches the appropriate warehouse to make a delivery. The application has a powerful dashboard that can also incorporate IoT and provide real-time data.

The application has an administrator portal that allows many self services. These services include creation of new specific products, customization of dashboards, invoice generation, purchase order library, barcode scanning, and generate reports.

The application can also incorporate our CRM, client portal, payment portal, invoice portal, and self service portal.

Olympia AI and IntelliChatbots (Virtual Agents) are tools that can assist the organization in many ways.

What is AI?
Artificial intelligence (AI) is a wide-ranging branch of computer science concerned with building smart machines capable of performing tasks that typically require human intelligence. While AI is an interdisciplinary science with multiple approaches, advancements in machine learning and deep learning, in particular, are creating a paradigm shift in virtually every sector of the tech industry.

What is a Virtual Agent?
A virtual agent is a contact center capability that uses a virtual character, created through computer generation, animation, and artificial intelligence, as a customer service agent via chat bot functionality. A virtual agent may also refer to a contact center or call center customer service agent that works from a remote location outside of an organization’s physical building.

What tool is right for your organization?
Contact us and our team will work with you to find the best solutions for your organization.